legal

Refund Policy

last updated October 31, 2026

Subscriptions

Paid plans (Solo $20 per month, Team $200 per month, and Enterprise) renew automatically each billing period until canceled. Payments are processed by our payment processor, Polar, acting as merchant of record.

Cancellation

You can cancel anytime from the Billing page. Cancellation takes effect at the end of the current billing period, and you keep access until then.

Refunds

We do not provide refunds for partial months, except where required by law or to correct a billing error. Metered usage, billed by the minute, is non-refundable.

Billing errors

If you believe you were charged in error, contact support@semantic.sh within 30 days of the charge and we will review it and correct any error.

Contact

Billing questions: support@semantic.sh.